Refund and Cancellation Policy

Last updated: 1/01/2025

At FixMyBikes, we strive to provide the best service for your motorcycle repair and maintenance needs. This Refund and Cancellation Policy outlines the terms and conditions for cancellations and refunds.

1. Cancellation Policy

You may cancel your service appointment at any time before our team picks up your motorcycle. However, if you cancel the service after our team has already picked up your motorcycle, a cancellation fee of ₹300 will be charged to cover transportation and administrative costs.

2. Refund Policy

Refunds are processed under the following conditions:

• Pre-Paid Services: If you have pre-paid for a service and wish to cancel before pickup, you will receive a full refund.
• Post-Service Refunds: If you are dissatisfied with the service provided, please contact us within days of service completion. We will review your case and may offer a partial or full refund depending on the circumstances.
• Non-Refundable Services: Customization and upgrade services are non-refundable once work has begun, as these are tailored to your specific requirements.

3. How to Cancel

To cancel a service, please contact us at least 24 hours before your scheduled appointment. You can reach us via:

• Email: info@fixmybikes.com
• Phone: +919110551368

4. Refund Processing

Refunds will be processed within 2 business days after approval. The refund will be credited to the original payment method used during the transaction.

5. Changes to This Policy

FixMyBikes reserves the right to modify this Refund and Cancellation Policy at any time. Any changes will be posted on this page with an updated "Last updated" date.

6. Contact Us

If you have any questions about this policy, please contact us at:

Email: info@fixmybikes.com
Phone: +919110551368